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本部门能力（25 项）
AI
chatbot_train
chatbot_train
AI
complaint_handle
complaint_handle
AI
crm_integration
crm_integration
AI
customer_profile
customer_profile
AI
customer_reply
customer_reply
AI
customer_satisfaction
customer_satisfaction
自定义
dingtalk_notify
dingtalk_notify
AI
feedback_analysis
feedback_analysis
AI
feedback_analyze
feedback_analyze
AI
feedback_nlp
feedback_nlp
AI
generate_faq
generate_faq
AI
knowledge_base
knowledge_base
AI
meeting_record
meeting_record
AI
multi_channel
multi_channel
AI
omni_channel
omni_channel
AI
omni_support
omni_support
AI
response_template
response_template
AI
self_service
self_service
AI
sentiment_analysis
sentiment_analysis
AI
service_level
service_level
AI
sla_dashboard
sla_dashboard
自定义
ticket_handle
ticket_handle